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Customer Testimonial:
"
We thought we had a pretty good handle on our telecom infrastructure and billing. Even so, Total Solutions Group identified 15 separate savings opportunities totaling 20% of our annual spend or over $147,000."
--CFO, Multi-State Property Management Company
 

 November 2003  

Volume 1, Issue 7 

Planning Your First or Next Telecom Audit?
Tips on getting there from us.....we know!
With the demands on CIO's and CFO's as the economy struggles to recover, the world of Telephony is taking on a dramatic resurgence as well.  A lot of the Competitive companies with bad business plans and over aggression in building out their networks, have either gone into bankruptcy or just recently come out of it.  

SBC has changed the terrain with the introduction of their Long Distance product, albeit, a tad late in that area.  Rates have dropped to historical lows and the margins obviously, lower. But it is a necessary piece to their "bundling" strategy.  Even now Municipalities are bracing for inevitable further State cuts in funding, Corporations are multi tasking their employees beyond their skill sets and School Districts are in budget crisis's almost annually.

Your Telephony should be addressed outside it's own structure in order to better understand the opportunities to reduce unnecessary expenses and plan for future Telecom to meet the demands on new technology.  We often protect that of which we serve, and how we put together out networks is a prime example of that.  We don't challenge what was put together, only explore it's potential.  So what do you do??

1.  Consider the Benefits of leasing/financing new equipment versus the cash outlay.  With technology so static in it's change, equipment has no resale value within a few years now and the maintenance expense to service old equipment has become astronomical

2.  Curtail Employee Telephone abuse that is needlessly draining your budget.

3.  Work with your consultant to develop a "real" Telecom budget instead of using historical numbers to do so.

4.  Work with your consultant to do a thorough RFP of your Telephony.  Only then can you understand it's real potential for savings and maximum efficiency.  Calling around every week is no way to care for a network

5.  And finally, work with a consultant that doesn't "sell" you an application that they are paid on!  These contracts and products come typically with restrictive terms that make it impossible to move to the next level of an ever changing telephony world!  


FCC Releases Statistics of the Long Distance Telecommunications Industry
In 2002, the long distance market had slightly more than $99 billion in revenues, compared to $110 billion in the previous year.  Carriers providing LD (including wireless carriers), accounted for over $90 billion and the local telephone companies accounting for the remaining $9 billion.  These figures are forecast to decrease with the ever increasing use of email, voip, and wireless call plans.

The average customer payment per minute of toll service continues to decline.  Revenue per minute for interstate call fell from 9 cents in 2000, to 8 cents per minute in 2001 and finally 7 cents in 2002.  According to a sample of residential telephone bills in 2002, the average household spent $83 monthly on telecommunications.  Of this, $12 was for services provided by Ld carriers. $36 for services from local carriers and $35 for service from wireless carriers.


Voice Over Internet Protocol
VOIP is the next Telephony Standard.  It's not Star Wars, it's real, it works, and that application is growing daily.  Want more information?  Call us: 877-455-3074
Wirless LNP Update
Take heed and remember that the concept of local number portability being enacted on November 24th applies to "Metro" markets, not "Rural" markets.  That due date on inception is May, 2004.  With the application and pricing still in question, it is still our advice to our client base to wait this process out and not be the industry's "guinea pig".
Coldwater Launches VOIP
Again, this concept is creating new and strange bedfellows.  The service offers an alternative to traditional voice and data applications.  
Additional VOIP News
According to the Yankee Group, more companies are routing calls via the Internet.  After the terrorist attacks of September 11, 2001, instead of using conventional phones, the Commerce Department chose a setup that uses I.P Technology.  The Department is saving many of the traditional fees tied to conventional phone service to justify the expense of the new application.   Voice quality is virtually indistinguishable from that of a traditional phone call.  Industry analysts say that the equipment costs of an Internet phone system are lower than that of a comparable size conventional system that uses an on site switch known as a PBX and the handsets that work with it.
Equipment Financing
When Leasing or Financing Communications Equipment:  Call Total Solutions group before you make a major purchase.  

TSG specializes in maximizing opportunities and getting the best deal on Telecommunications or Office Equipment.

Another Success Story!
We just recently negotiated a $0.02 Long Distance rate for 3 different clients, and Total Solutions Group can do the same for you!

If you are interested in learning to save money on telecommunications costs....Call Us Today!  (877) 455-3074

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