2621 Bay Street Suite A, Saginaw MI 48602

TSG Home
About TSG
Our Services
What Do We Audit?
Audit Process
Why Choose Us?
Monthly Newsletters
TSG Officers
Client List
Contact TSG



Customer Testimonial:
"
Changes in a planned product rollout caused us to rapidly scale back physical and human assets at one of our offices. The audit by Total Solutions Group uncovered a large number of unused circuits at that location which had not been properly cancelled."
--Senior Director of IT, Michigan Public School District
 

 January 2004  

Volume 2, Issue 1 

Telecom 2004, A Preview

If you think the telecom sector is boring, just wait. With MCI reemerging from bankruptcy, the Bells finally getting into hand-to-hand combat, portability taking its toll, and the cable industry pushing the voice-over-Internet-protocol button, the telecom sector is going to be very exciting!

MCI's emergence from bankruptcy is going to be one of the first major shock waves to go through the industry.  While MCI could potentially create a pricing war in the already shrinking consumer land-line business, the company is also poised to exert serious pressure in the business services sector.  And it won't be alone.

Global Crossing and AboveNet - formerly Metromedia Fiber Networks - have both emerged from bankruptcy with stronger balance sheets and big-name backers unwilling to suffer fools.

Throw in companies like the Carl Icahn-backed XO Communications and Level 3 Communications, and you've got a lot of leaner, meaner companies out there ready to compete.

These companies won't just be competing for customers either - the battle for users may end up being less vicious than the competition for assets.  This coming year also may finally bring the consolidation that the industry so desperately needs.

Qwest Communications struck the first blow last week when it agreed to acquire the assets of bankrupt Allegiance Telecom and thus extended its service area outside of its region.

Qwest may have to eventually raise its Allegiance bid, however. There's been a lot of tire-kicking going on, and everyone from Sprint to Time Warner Telecom is rumored to be interested in Allegiance's assets.  Qwest's run at Allegiance provides proof that the Bells are no longer content with their regional service areas.

SBC Communications has already announced that it intends to offer nationwide business services next year, and the massive BellSouth-AT&T deal - if it ever actually happens - will create the market's first "national Bell." (Among other things, such a deal could signal a break-up of Cingular, the wireless provider jointly owned by BellSouth and SBC.)

Meanwhile, Cingular is still looking to snap up either AT&T Wireless or T-Mobile USA, while Verizon's main goal in 2004 will be to buy out Vodafone's stake in Verizon Wireless.

Sprint PCS looks like a more attractive takeover candidate each day; and as push-to-talk becomes more commoditized, Nextel could find itself with suitors as well.

While consolidation is on everyone's mind, so is voice over IP (VoIP)

Cable operators such as Comcast, Time Warner and Cablevision are pushing ahead with VoIP initiatives as part of a land grab to provide bundled services to consumers. This has forced the Bells into the arms of satellite television providers, and has also helped third-party high-speed 'Net access providers like Covad Communications become key players in the space.

Who will benefit most from all this activity? It may be equipment makers like Lucent and Nortel Networks - and, hopefully, the hundreds of thousands of unemployed telecom workers who need a healthy industry bound for expansion.

Marking time and jumping fences got the telecom sector nowhere in 2003. Without being able to define a transparent dream, there was no growth.

That's all gonna change in 2004.


Late Breaking News
Qwest Chief Executive Against Regulation of Internet Voice Communications
Qwest chief executive Richard Notebaert reiterated the company's support of the FCC's position against regulation of voice communications over the Internet.

Notebaert, speaking with reporters following a meeting with the FCC, said it would be inconsistent for the commission to regulate what's known as 'voice over Internet protocol' (VoIP) service when similar services, such as telephone via cable connection and wireless phones, are not regulated.

 

Spring Sues BellSouth over Refusal to Display Rival's 'Caller I.D.' Names
The Overland Park, Kan., company contends that BellSouth, the biggest local-phone company in the state, is refusing to display names of callers who dial from a Sprint wireless or land-line phone.

That means BellSouth customers, who might pay as much as $7.50 a month for the ID feature, can't easily identify who is calling them.

Qwest Bids $390 Million for Allegiance
Allegiance Telecom Inc. secured a $390 million opening bid from Qwest Communications Inc. Thursday for an auction that will end the Dallas-based company's bankruptcy.

The auction is expected to draw several other telecommunications companies when it starts after a Jan. 9 court hearing. It's expected to last for 35 days.

Baby Bells Forced To Ring Changes
The revolution in internet-based phone networks moved a step closer last week when TimeWarner, AT&T and Qwest -- along with BT in Britain -- revealed plans for low-cost services to challenge conventional companies' dominance.

High-speed, internet access for phone calls, known as voice over internet protocol (VoIP) will also change the economics of telecoms in the US. For AT&T, the company founded by Bell, VoIP will bring huge savings.

Number Portability Moving Slow

Number portability didn't cause a massive wave of user migration from one carrier to other as industry analysts had predicted. In fact, it's been slow.

Users aren't lining up to switch carriers. The problem, analysts said, is the wireless carriers. Wireless carriers have made the process downright painful.

Many carriers have been plagued by technical glitches and red tape, causing many users to stay with their original carriers. Analysts said when carriers finally solve these problems, users will switch.

Some analysts estimate that between 10 and 30 million users are just waiting to ditch their current provider.

More Americans Planning to Drop Their Home Phone

In a research report based on a nationwide consumer survey on Local Number Portability, both of which were released by Standard & Poor’s Equity Research Services, wireless substitution for traditional wireline telephone service in the home emerged as one more threat to the wireline telecom carriers, who are already challenged by competition from wholesale access providers and cable providers, and sizable labor and pension expenses.

Nearly 10% of current wireline customers responded that they would take their wireline number to a wireless carrier based on new rules allowing this, which is more than double the percentage of customers that have actually cut the wireline cord to date.

The consumer survey was commissioned by Standard & Poor’s, and conducted by InsightExpress, an online market research firm, during the last week of November 2003.

Home  |  About Us  |  TSG Services  |  TSG Newsletters  |  TSG Officers  |  Client List  |  Contact Total Solutions Group
© Copyright 2003 Total Solutions Group, All Rights Reserved   1-877-455-3074