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Customer Testimonial:
"
Changes in a planned product rollout caused us to rapidly scale back physical and human assets at one of our offices. The audit by Total Solutions Group uncovered a large number of unused circuits at that location which had not been properly cancelled."
--Senior Director of IT, Michigan Public School District
 

 February 2006 - Tips and Talk on Telecom  

Volume 4, Issue 2 

Municipal Broadband….It’s coming!!

There are over 400 cities worldwide planning to deploy municipal broadband networks and the number will double in 2006, making community broadband initiatives a very real and significant trend. That is the finding of a report published by industry research firm visiongain. Despite legal opposition and intense lobbying from incumbent telcos and cable companies, municipal broadband is coming and is here to stay. As of Q1 2006, there are over 100 city and regional wireless broadband networks operational worldwide, more than 40 of which are in the US.

Small town rural deployments were the beginning of the wave, but the tide is now embracing large urban metropolises.  New York, San Francisco, Rome and Paris are among the major cities planning wide-scale deployments. While these networks present yet another new competitive threat to the broadband market landscape, there are opportunities to be grasped for service providers, whether fixed-line or wireless, if these companies play their cards right. Major vendors, such as Motorola, Cisco, HP and IBM are already reaping cumulative contract awards running into hundreds of millions of dollars.

"Generally speaking, we believe resistance towards Muni networks is futile," says lead author Pam Duffey. "Finer points of the debate aside, it is fast becoming a city or state government duty to provide at least the means for widespread broadband service to the citizenry. By 2010/2011, we believe the majority of cities and townships in the US will have a municipal wireless network in place and the focus then will be in uniting them into a seamless, if not centralised, national network."

"New and emerging applications such as digital libraries, virtual laboratories, distance-independent learning and tele-immersion will require broadband speeds and reverse the digital divide. In addition, applications such as LBS and gaming over city-wide networks could seriously threaten existing carrier business models," adds Duffey.

For a large number of reasons, municipalities are considering the concept of a Municipal Broadband Network as the "fifth utility." These communities are choosing between deploying fibre and a wireless broadband network using Wi-Fi hotspots, mesh networks or pre-WiMAX technology. There will be a significant build-out, blending technologies and building on existing service, both wired and unwired.

However, many technological and business factors need to be considered, any one of which can better or worsen the outcome for any given municipality. Often, cities lack sufficient experience and knowledge of technologies to make the best choices and compound the problem further by inadequately funding the effort or by employing a business model that can not sustain the endeavor.


Blackberry News……….

TORONTO (Reuters) - Competitors are muscling into the wireless e-mail market dominated by Research in Motion (RIM.TO: Quote, Profile, Research), as the maker of the BlackBerry e-mail device grapples with a patent battle that could shut down its U.S. service. While few analysts and none of RIM's competitors believe there will be a BlackBerry blackout, the uncertainty has put the spotlight on alternatives to its e-mail system.

The timing is perfect, says Clyde Foster, chief operating officer of Intellisync (SYNC.O: Quote, Profile, Research), the wireless e-mail management firm bought by Nokia (NOK1V.HE: Quote, Profile, Research) to boost the mobile giant's position in a market dominated by RIM.

A year ago, there were few alternatives to the BlackBerry, which packaged its device with its own e-mail system, but which now licenses its systems to mobile phone makers too.

The rest of the market is not only catching up with RIM, but also offering more cost-effective choices on a wider range of phones, Foster said.

"That general change in the market has had a lot of people thinking about alternatives. On top of that, you have the scrutiny over the court case. For us, it's a benefit that it's happening now," said Foster, noting that inquiries about Intellisync's service has soared in the past two months.

"Even if RIM settles, and they don't have any injunction, those customers who weren't really looking for an alternative have now seen what the other software can do and what other devices can do."


Wipe Your Cell Phone's Memory Before Giving It Away

Trading in a cell phone can pose an even greater privacy threat: People store PINs, passwords, and other sensitive information on them, and are likely to trade them in more frequently than their PCs. Also, wiping data off a cell phone can be extremely difficult.

If your cell phone stores contacts and other information on a removable SIM card, start by taking the card out. The SIM card doesn't necessarily store all the data on your phone, though. It may store only your phone book, while call logs, photos, memos, and other information might reside in the phone's internal memory.

To get rid of everything, you may need to employ multiple reset commands--and those commands aren't always easy to find in a modern cell phone's complex menus. One Samsung phone I looked at requires you to enter ten different commands to delete all data, including text messages, phone numbers, call timers, and logs. But remember, if you want to keep the numbers stored in your SIM card, by all means remove it before you delete anything!

The folks at ReCellular--a cell phone recycling service--have a great solution: The Cell Phone Data Eraser page lets you choose the brand and model number of your cell phone, and then displays the precise commands you need to delete every piece of data from it. (If you don't know your phone's model number, try checking underneath the battery.) If you can't find the instructions on that Web site, you'll have to find your manual. What do you do if you've lost that page-turner? Fortunately, most cell service providers offer downloadable copies of the instruction manuals for the phones they sell.

If you think you can circumvent the privacy threat by sending your phone back to your service provider, you could be mistaken. According to one report, a Cingular customer who received a refurbished phone as a replacement for one that malfunctioned found the new phone was filled with the previous owner's private data, including account numbers, user names, and passwords. (Read the full story .)

Once you've taken the steps that are supposed to wipe all traces of data from your phone, double-check to make sure your address book, call logs, and other data stores really are empty. When you're sure everything is gone, you can donate your old phone with peace of mind. Click Dialed In offers a list of organizations and companies that accept phone donations


"We learn more by looking for the answer to a question and not finding it than we do from learning the answer itself. "
 


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Telecom Assessment & Strategy Report 


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Some of our clients:
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The Total Solutions Group Telecom Assessment & Strategy Advantage:

  • Voice Application Audits
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  • Voice Over IP readiness projects
  • Hardware & Maintenance Programs
  • Paging Audits and Justifications
  • Cellular Audits and Justifications
  • Wireless Applications & Audits
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Mobile Phones Reduce Error Rate in Hospital Care

Using mobile telephones in hospitals reduces the error rate in medical care because of more timely communication and rarely causes electronic magnetic interference, Yale School of Medicine researchers report this month. The study published in February's Anesthesia & Analgesia is believed to be the first to investigate whether use of cell phones by medical personnel has a beneficial impact on safety. It was based on 4,018 responses from attendees at the 2003 meeting of the American Society of Anesthesiologists.

Of those anesthesiologists who participated in the survey, 65% reported using pagers as their primary mode of communications and 17% said they used cellular telephones. Forty percent of respondents who use pagers reported delays in communications, compared to 31% of cellular telephone users.

The senior author, Keith Ruskin, M.D., associate professor in the Departments of Anesthesiology and Neurosurgery, said the electronic interference from mobile telephone was a problem in the past because of older telemetry equipment and analog cell phones.

"The new digital cell phones used much higher power and operate at a different frequency," Ruskin said. "The small risks of electromagnetic interference between mobile telephones and medical devices should be weighed against the potential benefits of improved communication."

He said the reported 2.4% prevalence of electronic interference with life support devices such as ventilators, intravenous infusion pumps, and monitoring equipment is much lower than the 14.9% risk of observed medical error or injury due to a delay in communication. 

High Mobile Termination Rates Discourage Usage - report

A new report from Telecommunications Management Group notes that while mobile telephone subscribers surpassed fixed line subscribers globally in 2002, mobile usage significantly lags fixed line usage. The main reason is the high price of mobile calls, which are often caused by high mobile termination rates (MTRs, the cost per minute of terminating a call on a mobile network).

There is compelling evidence that mobile users in countries with low termination rates or that charge the receiving party for the call spend more time talking on their phones. For example, users in the United States, where the receiving party pays for calls, speak on their mobile phones almost 600 minutes a month, whereas users in the European Union, where the calling party is charged for the call, use their mobiles an average of 142 minutes monthly.

The report finds that the average MTR in the world was US$0.142 at the beginning of 2005. MTRs among countries that have announced phased reductions are forecast to fall below US$0.109 per minute by 2007, a decline of 19% a year. There is significant variation in MTRs around the world, with Asian rates the lowest at US$0.048 per minute.
 

Welcome New Clients:

**Bierlein Companies
**The Spicer Group
**Bucyrus Community     Hospital
**Saginaw Underwriters
 

The TSG Team

Jimmy E. Greene  CEO
Amy Suchy  COO
Steve Harris  VP
Tammy Kruse Marketing
Amanda Archangeli: Audit Specialist

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